Key responsibilities
Own the tower operating model, reporting calendar, governance and quality assurance.
Lead clinical quality, infection-control, patient-safety and adverse-event analytics.
Coordinate regulatory and accreditation reporting support, evidence packs and audit trails.
Establish lineage, validation, exception management and reporting sign-off controls.
Maintain transparent boundaries so legal interpretation and statutory accountability remain with authorised client functions.

Experience and capability requirements
15+ years in healthcare quality, provider compliance, accreditation, clinical governance or quality analytics.
Knowledge of applicable US provider quality and privacy requirements; global accreditation experience is beneficial.
Experience leading regulated reporting teams and audit readiness.
Solid executive communication and risk orientation.

Core competencies
Executive stakeholder management
Structured problem solving and decision-making
Quality, risk and governance discipline
Transparent written and verbal communication
Leadership-team development
Commercial and operational judgement

📌 Director Hospital & Clinical Operations Bengaluru
🏢 Happiest Minds
📍 Bengaluru