Job Title: OUT bound Customer Service Associate

Company: Teleperformance

Location: Kolkata

Work Mode: Work from Office

Process: Sales

Compensation for English + H* - CTC: 15,000 per month

Shift: Only day shift

(Working window) 8 AM till 9 PM any 9 hours of shift.

Working days: 6 days

Rotational W/O: 1 day

Job Summary We are hiring energetic and communication-savvy candidates for the role of Outbound Customer Service Associate. You will be responsible for contacting potential/existing customers, explaining products or services, resolving basic queries, and driving sales conversions. This is a sales-oriented voice process based out of our Kolkata office.

Key Responsibilities - Make outbound calls of customers.



- services clearly and handle customer objections - Achieve daily/weekly individual performance - Maintain customer data and update call outcomes in the system - Ensure professional and courteous communication at all times - Coordinate with team leads for feedback and performance improvement

Eligibility Criteria

Education: 12th Pass or Graduate

Experience: Freshers can apply *

Language: * Must be fluent in English + Hindi

Skills: Good communication, basic computer knowledge, willingness to work in a flexible shifts workplace having outstanding translation skill.

Interview Details* - Venue: Smartworks Building, Victoria Park, 4th Floor, Sector V. Teleperformance Recruitment Area, Kolkata
Documents to Carry: Updated Resume, Govt Photo ID, 2 Passport Photos

Benefits
Fixed salary
Growth opportunities in BPO
Training provided for freshers.
PF

-ESIC
Gratuity

📌 Customer Care Executive Outbound Kolkata
🏢 TP
📍 Kolkata