Key Responsibilities
Supervise and coordinate the daily activities of F&B; Associates and service staff.
Welcome guests and ensure a warm and qualified dining experience.
Manage table reservations, seating arrangements, and guest requirements.
Monitor food and beverage service to ensure timely and quality service.
Take orders and assist guests with menu recommendations whenever required.
Coordinate with the kitchen team for smooth food service.
Handle guest complaints, feedback, and special requests professionally
Monitor staff grooming, discipline, attendance, and performance.
Ensure cleanliness, hygiene, and sanitation standards are maintained.
Monitor restaurant inventory, cutlery, crockery, and service equipment.
Prepare shift reports and communicate operational issues to the F&B; Manager.
Assist in restaurant events, banquets, and special functions.
Eligibility & Requirements
3–5 years of experience in the hotel or resort industry.
Previous experience as a Restaurant Captain or Senior F&B; Associate is preferred.
Good knowledge of food and beverage service standards.
Solid communication, leadership, and guest-handling skills.
Ability to supervise and motivate a team.
Knowledge of restaurant operations and POS billing systems.
Skilled grooming and a customer-oriented attitude.
Willingness to work in rotational shifts, including weekends and holida