Customer Relationship Manager Mumbai

Customer Relationship Manager Mumbai

10 Nov
|
IMS Learning Resources
|
Mumbai

10 Nov

IMS Learning Resources

Mumbai

Designation: Relationship Manager - Clever Harvey
Location: Juhu, Mumbai (Work from Office)
Employment Type: Full time
Working Days: 6 days a week (alternate Saturday or Sunday off)

Key Responsibilities:
Build and maintain relationships with students, parents, and partner schools.
Handle program-related queries and provide timely updates.
Drive student enrolments, engagement, and retention.
Coordinate scheduling, reminders, mentoring sessions, and program logistics.
Ensure a seamless student experience from onboarding to program completion.
Coordinate with internal teams to resolve queries and improve service delivery.
Maintain records, monitor satisfaction, and share regular updates.

Desired Candidate Profile:
Excellent communication, interpersonal, and problem-solving skills.
Solid organizational, documentation, and time management abilities.
Proactive, empathetic, and solution-oriented approach.
Bachelor's degree in Business, Marketing, Communications, or Education.
Prior experience in relationship management, sales, or customer success.
Experience in the education or study abroad sector would be an added advantage.

📌 Customer Relationship Manager Mumbai
🏢 IMS Learning Resources
📍 Mumbai

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