Position:Sales Associate

Company: Pantaloons

Department: Retail Operations / Store Sales

Location: Store Location

Employment Type: Full time

Reporting To: Department Supervisor / Floor Manager / Store Manager
Job Purpose

To provide excellent customer service, assist customers in selecting products, maintain merchandise presentation, and ensure smooth day-to-day operations of the retail floor while achieving store sales targets.
Key Responsibilities

Customer Service
Welcome customers and understand their shopping requirements.
Assist customers in selecting apparel, sizes, colours, and styles.
Provide accurate information about products, offers, discounts, and promotions.
Ensure a pleasant and satisfying shopping experience.
Handle customer queries and complaints professionally.

Sales & Target Achievement
Drive sales by recommending suitable products and encouraging additional purchases.
Achieve individual and departmental sales targets.
Promote ongoing offers, loyalty programmes, and seasonal collections.




Focus on cross-selling and upselling prospects.

Merchandising & Floor Management
Maintain proper product display, folding, hanging, and size arrangement.
Ensure the sales floor is clean, organised, and visually appealing.
Follow visual merchandising guidelines.
Replenish merchandise from the stockroom as required.
Ensure correct product placement and price tagging.

Stock & Inventory Management
Assist in receiving and arranging merchandise.
Check product tags, sizes, and stock availability.
Support stock counting and inventory audits.
Report damaged, missing, or defective products to the supervisor.

Store Operations
Follow store policies, procedures, and grooming standards.
Maintain discipline and punctuality.
Coordinate with cashiers, supervisors, and other team members.
Support promotional activities, sale events, and recent collection launches.
Educational Qualification
Minimum: 12th Pass.

📌 Jb St Rohan Gavare Pune
🏢 Apparel
📍 Pune