We are looking for a hands-on Senior IT Operations Engineer with strong experience in Microsoft 365, Exchange Online, SharePoint, Intune, Entra ID/Active Directory, Windows Server, and enterprise application support .

You will manage day-to-day IT operations, troubleshoot complex issues, support application and infrastructure migrations, and act as a senior technical escalation point for the Service Desk.

Key Responsibilities
Administer and support Microsoft 365, Exchange Online, SharePoint Online, Teams, and Entra ID .
Manage endpoints using Microsoft Intune , including policies, application deployment, and compliance.
Support Active Directory, SSO, MFA, Conditional Access, and Windows Server environments.
Handle enterprise application administration, installation, upgrades, and troubleshooting .
Act as an L3/escalation point for complex Service Desk issues.
Support Microsoft 365, application, database, and infrastructure migrations .
Provide basic administration and troubleshooting support for Microsoft Azure .
Monitor system performance and perform incident troubleshooting and root cause analysis .
Automate routine IT administration tasks using PowerShell .




Work with global IT teams, vendors, and internal stakeholders.

Required Skills
7+ years of experience in IT Operations, System Administration, Infrastructure, or Application Support.
Solid hands-on experience with:
Microsoft 365 Administration
Exchange Online
SharePoint Online
Intune / Endpoint Management
Entra ID / Active Directory
Windows Server
PowerShell
Enterprise Application Administration
Basic knowledge of Azure administration .
Experience with IT migrations and Service Desk escalations .
Valuable troubleshooting, communication, and stakeholder management skills.
Familiarity with SQL Server and ITIL processes is preferred.

Ideal Candidate A hands-on Microsoft IT Operations skilled who can manage Microsoft 365 settings, endpoints, identities, applications, and complex technical escalations while supporting migration and modernization projects. Core skills: M365 | Exchange Online | SharePoint | Intune | Entra ID | Active Directory | Windows Server | PowerShell | Application Support | Azure

📌 Information Technology Operations Engineer Chennai (India)
🏢 Cherry Bekaert
📍 India