Experience: 4–5+ Years

Location: Hybrid

Shift: APAC Time Zone

Domain: Fintech

Job Summary

We are looking for a hands-on QA / Business Analyst with solid Braze development experience to support CRM campaign delivery and SFMC-to-Braze migration. The candidate must independently handle business analysis, QA testing, and Braze campaign development.

Key Responsibilities
Gather and document business requirements and coordinate with stakeholders.
Analyze SFMC journeys, campaigns, audiences, and migration requirements.
Test Braze campaigns, Canvas journeys, templates, Liquid logic, and personalization.
Perform functional, regression, API, and multi-channel testing.
Validate triggers, segmentation, suppression rules, and customer data.
Support UAT, defect tracking, cutover, reconciliation, and post-go-live activities.
Build and modify Braze campaigns, Canvases, templates, and segments as required.




Maintain test documentation, migration trackers, and handover materials.

Mandatory Skills
Hands-on Braze development: Canvas, campaigns, Liquid, templates, segmentation, custom attributes, and events.
Solid Business Analysis and QA/testing experience.
CRM campaign testing across email, SMS, WhatsApp, push, and in-app channels.
API testing using Postman and basic SQL.
Experience with personalization, HTML email rendering, and regression testing.
Strong stakeholder communication and independent execution skills.

Positive to Have
Salesforce Marketing Cloud (SFMC) experience.
SFMC-to-Braze migration experience.
Braze Developer certification.
Fintech domain experience.
Jira, Agile, and multi-market campaign experience.

📌 Qa / Business Analyst Braze Development Contract Bengaluru (India)
🏢 Gravity Infosolutions
📍 India