Job Summary
The Practice Lead will spearhead the BPR, Automation & Transformation practice, driving revenue growth, capability building, and thought leadership across BFSI and Healthcare verticals.
Key Responsibilities
Lead and manage full-lifecycle BPR and Intelligent Automation engagements from discovery through hypercare.
Own and grow the BPR & Automation practice P&L; develop and execute practice strategy aligned to organizational objectives.
Build and scale a high-performing team of practitioners across BPR, RPA, AI/ML, and process mining disciplines.
Drive pre-sales, solution solutioning, and client advisory for large-scale transformation mandates in DPO - BFSI and Healthcare verticals.
Develop Centers of Excellence (CoEs) for Lean Six Sigma, Process Intelligence and Intelligent Automation.
Develop methodologies, frameworks, accelerators, and IP assets to differentiate the practice in the market.
Oversee delivery governance for multi-year, multi-geography transformation programs.
Develop strategic partnerships with technology partners like Celonis, ServiceNow, etc.
Mentor and coach senior managers, managers, and practitioners across the BPR practice hierarchy.
Publish white papers, POVs (Points of View), and thought leadership content in collaboration with marketing.
Skill Requirements
Executive Stakeholder Management
Intelligent Automation Architecture
BFSI Domain Expertise
Team Building & Mentoring
Lean Six Sigma (MBB)
Process Mining (Celonis/ABBYY/UiPath)
Thought Leadership & IP Development
Must Have Skill
Business Transformation
Positive to Have Skill
Other Requirements
📌 Principal Consultant Dpo Noida
🏢 HCLTech
📍 Noida