Job Description – Customer Support Executive (CRM)Experience: 2–5 Years

Salary: ₹20,000 – ₹40,000 per month

Location: Kirti Nagar, New Delhi

Working Days: 6 Days a Week

Working Hours: 10:00 AM – 6:30 PM
Job ResponsibilitiesHandle all types of customer queries, complaints, and escalations.
Independently manage internal and external audits.
Ensure 100% query resolution within defined timelines (TAT).
Maintain CRM records, customer databases, and reports.
Coordinate with internal teams to resolve customer issues.
Conduct regular follow-ups to ensure complete query closure.
Prepare audit reports and MIS documentation.
Required Skills2–5 years of experience in CRM / Customer Support.
Hands-on experience in handling all types of audits.
Robust query-resolution and problem-solving skills.
Positive communication and MS Excel skills.
Knowledge of CRM software and MIS reporting.
Solid ownership and accountability.

Key Expectation: Take complete ownership of customer queries and audits, ensuring 100% resolution and timely closure.

📌 Customer Relationship Manager New Delhi (India)
🏢 All India Institute Of Occult Science
📍 India