Key Job Responsibilities
Welcome customers and understand their service requirements.
Receive motorcycles and scooters for periodic maintenance and repairs.
Listen to customer complaints and identify vehicle-related concerns.
Conduct preliminary vehicle inspections.
Prepare job cards with accurate customer and vehicle details.
Explain service schedules, repair requirements, and estimated costs.
Coordinate with technicians for vehicle diagnosis and repair work.
Monitor repair progress and ensure timely completion.
Obtain customer approval for additional repairs.
Ensure proper quality checks before vehicle delivery.
Explain completed work, replaced spare parts, and service bills.
Handle customer complaints and service-related queries.
Follow up with customers after vehicle servicing.
Maintain customer satisfaction and achieve service department targets.

Required Skills
Valuable communication and customer-handling skills.




Basic technical knowledge of motorcycles and scooters.
Knowledge of periodic maintenance and general repairs.
Job card preparation and billing knowledge.
Basic computer and DMS software knowledge.
Problem-solving and coordination skills.
Ability to work in a team.

Educational Qualification
ITI / Diploma / Plus Two or equivalent.
Automobile or Mechanical qualification preferred.
Freshers and experienced candidates may apply, depending on company requirements.

Pay: ₹18,000.00 - ₹25,000.00 per month

Advantages
Health insurance
Leave encashment
Provident Fund

Experience
Automotive service: 2 years (Preferred)

Location
Thammanam, Kochi, Kerala (Required)

Work Location: In person

📌 Service Advisor Thammanam
🏢 Popular Motor
📍 Thammanam