10 Nov
|
Creencia
|
Hyderabad
10 Nov
Creencia
Hyderabad
Responsibilities :
Handle live customer chats on US individual tax returns (1040, 1040-SR, 1040-NR).
Give timely, accurate, skilled answers and resolve queries on your own.
Aim for first-contact resolution in a single chat, within turnaround time and service levels.
Document key notes and outcomes so other experts can refer back.
Give correct guidance and next steps, in line with US tax laws and compliance rules.
Requirements :
3+ years’ hands-on experience preparing, reviewing or supporting US individual returns
Knowledge of live chat / expert assist models
Bachelor’s in accounting or finance (MBA preferred)
Solid written and spoken English (B2+ or higher)
Plain, jargon-free explanations without overpromising
Pay: ₹840,000.00 - ₹980,000.00 per year
Work Location: In person
📌 Us Tax Associate Hyderabad
🏢 Creencia
📍 Hyderabad