OasisGlobe Enterprises runs a Domestic Water Purifier Service Center in Wakad, Pune. We have been in this business since 2012. We are looking for someone who can take the responsibility and accountability of the operations of the service centre.
You will be managing a 3 team of technicians. Alloting spare parts and calculating incentives based on the quality of customer feedback.
Managing the automated WhatsApp system to assign technician and resolve customer issues.
Talk to customers over the phone call if they are facing any issues or have doubts that the system is not able to solve.
Making sure work is done on time, information is updated on time, and there are no false data entry into the system.
Keep the customer happy.