We are hiring Customer Support Associate for an International Voice Process. The role involves assisting customers, resolving queries, and delivering a positive customer experience through effective communication.
Responsibilities:
Handle customer inquiries via phone in a skilled manner.
Resolve customer concerns and provide appropriate solutions.
Maintain accurate records of customer interactions.
Meet quality and productivity standards.
Eligibility:
Graduates (Freshers & Experienced candidates can apply).
Undergraduates with relevant customer support experience are eligible.
Excellent verbal communication skills with fluent English.
Comfortable working in rotational shifts, including night shifts.
Willing to work from the Chandigarh/Mohali office.
Advantages:
Cab facility for night shifts.
Training and career growth opportunities.
Market-competitive salary and performance-based incentives.
Pay: ₹23,000.00 - ₹35,000.00 per month
Benefits:
Commuter assistance
Health insurance
Life insurance
Paid sick time
Paid time off
Provident Fund