Highlights:

10.00 - 20.00 Years

40.00 - 70.00 INR (Lacs)/Yearly

Full-time

Mumbai

Roles & Responsibility

Key Responsibilities
Strategic Planning: Develop and implement operational strategies to optimize retail performance and achieve business goals.
Team Leadership: Lead, mentor and manage the retail operations team to ensure high performance and service excellence.
Store Management: Oversee the daily operations of retail stores to ensure compliance with company policies and procedures.
Sales Optimization: Analyze sales data and customer feedback to drive improvements and increase profitability.
Budget Management: Prepare and manage retail budgets, ensuring cost-effectiveness and alignment with revenue targets.
Customer Experience: Enhance customer service standards and create a welcoming shopping environment.
Vendor Relations: Collaborate with suppliers and vendors to optimize product offerings and inventory management.
Market Analysis: Monitor industry trends and competitor activities to identify new growth opportunities.
Training & Development: Design and implement training programs to upskill staff and enhance service delivery.
Reporting:



Provide regular reports and insights to senior management on operational performance metrics.

Requirements

Job Requirements
Education: Bachelor’s degree in Business Administration, Retail Management or a related field (Master’s preferred).
Experience: 10 - 20 years of experience in retail operations management, with a proven track record of leadership.
Industry Knowledge: Deep understanding of retail operations, merchandise planning, and customer service excellence.
Analytical Skills: Robust analytical and problem-solving skills, with the ability to make data-driven decisions.
Leadership Abilities: Exceptional leadership and team management skills, capable of building and inspiring a diverse team.
Communication: Excellent verbal and written communication skills, with an ability to collaborate effectively across all levels of the organization.
Financial Acumen: Solid budget management and financial forecasting skills.
Technology Proficiency: Familiarity with retail management software and point of sale systems.
Flexibility: Willingness to travel and work flexible schedule as needed.
Certifications: Relevant certifications in retail management are a plus.

📌 Retail Operations Head Mumbai (India)
🏢 Skyleaf Consultants
📍 India