Key Responsibilities:
Welcome and greet guests warmly and professionally.
Handle guest check-in and check-out procedures.
Manage room allocations and guest registrations.
Handle guest inquiries, requests, and complaints efficiently.
Coordinate with housekeeping, reservations, and other departments.
Maintain accurate guest records and front office reports.
Handle telephone calls, emails, and guest communications.
Ensure smooth front desk operations at all times.
Assist guests with resort facilities, services, and local information.
Maintain professional grooming and hospitality standards.

Requirements:
Previous experience in a hotel or resort front office is preferred.
Good communication and interpersonal skills.




Basic computer knowledge and PMS experience preferred.
Pleasant personality and professional appearance.
Strong customer service and problem-solving skills.
Ability to work in shifts.
Freshers with valuable communication skills may also apply.

What We Offer:
Attractive salary based on experience.
Professional and friendly working environment.
Prospect to grow with a premium resort.

Pay: ₹13,000.00 - ₹16,000.00 per month

Advantages:
Food provided
Leave encashment
Paid time off

Work Location: In person

📌 Front Office Assistant Wayanad
🏢 Olgaria
📍 Wayanad