Job Summary:

We are looking for a well-groomed, enthusiastic, and guest-oriented Guest Relations Executive (GRE) to join our hotel operations team. The ideal candidate should have a background in hotel rooms operations, excellent communication skills, and a passion for delivering exceptional guest experiences.

Key Responsibilities
Welcome guests and ensure a smooth check-in and check-out experience.
Handle guest queries, requests, and complaints professionally.
Maintain excellent guest relations and ensure high levels of guest satisfaction.
Coordinate with Front Office, Housekeeping, and other departments for seamless operations.
Assist guests with special requests and provide prompt resolutions.
Maintain guest feedback records and follow up on service-related concerns.
Ensure professional grooming and adherence to hotel service standards.

Eligibility Criteria




1–2 years of experience in the hotel industry, preferably in Rooms Operations.
Prior experience in Guest Relations or Front Office will be an added advantage.
Excellent verbal and written communication skills.
Strong interpersonal and problem-solving abilities.
Presentable, confident, and guest-focused personality.
Willingness to work in rotational shifts.

Why Join Us?

Be a part of Olive By Embassy and grow your career in a agile hospitality workplace.

Interested candidates can apply on WhatsApp: +91-XXXXXXXXXX

Pay: ₹18,000.00 - ₹25,000.00 per month

Perks:
Flexible schedule
Paid time off

Work Location: In person

📌 Guest Relation Executive Bengaluru
🏢 Olive by Embassy
📍 Bengaluru