Customer Care Associate

We are hiring experienced Customer Care Associates for a Voice Process in Bangalore.

Job Details:
Experience: Minimum 6 months – 5 years
Salary: ₹16,000 – ₹19,000 per month (CTC)
Qualification: 12th Pass and Above
Languages: Hindi and English
Location: BTM 1st Stage, Near Silk Board, Bangalore
Job Type: Full time
Work Mode: Work from Office
Shift: Morning / General / Split Shifts
Age Criteria: 18–30 Years
Joining: Immediate Joiners Preferred

Job Responsibilities
Handle inbound and outbound customer calls.
Understand customer queries and provide suitable solutions.
Maintain skilled communication with customers.
Update customer interactions in the CRM system.
Follow process guidelines and quality standards.
Achieve assigned performance and productivity targets.
Handle customer calls during weekends and festivals as required.

Required Skills




Positive communication skills in Hindi and English.
Customer handling and interpersonal skills.
Active listening and problem-solving abilities.
Basic computer knowledge.
Ability to handle customer queries professionally.

Eligibility Criteria
Minimum 6 months of BPO / Voice Process experience is mandatory.
Candidates with up to 5 years of experience can apply.
Minimum educational qualification: 12th Pass.
Versant Level 4 is mandatory.
Comfortable working from the office.
Willingness to work in rotational shifts, including weekends and festivals.

Interested candidates who meet the eligibility criteria can apply through Indeed.

Pay: ₹16,000.00 - ₹19,000.00 per month

Work Location: In person

📌 Customer Care Associate – Voice Process Btm 1st Stage (India)
🏢 Zenvyra Technologies Private
📍 India