Manage the overall operations of the vehicle service department.
Supervise service advisors, technicians, and workshop staff.
Ensure high standards of repair quality, customer satisfaction, and timely vehicle delivery.
Monitor daily workshop productivity, job allocation, and repair progress.
Handle customer complaints and ensure effective resolution.
Monitor service revenue, labour sales, workshop efficiency, and monthly targets.
Coordinate with the spare parts department to ensure timely availability of parts.
Ensure proper vehicle diagnosis, maintenance, and repair as per manufacturer standards.
Monitor customer feedback, service retention, and repeat business.
Conduct regular team meetings and review departmental performance.
Ensure compliance with safety procedures, dealership policies, and manufacturer service standards.
Prepare daily, weekly, and monthly service performance reports.
Identify training needs and improve the technical and customer-handling skills of employees.

Pay: ₹14,000.00 - ₹47,000.00 per month

Perks:
Provident Fund

Work Location: In person

📌 Service Manager Kollam (India)
🏢 Sleeba & Sons Motor Coorporation
📍 India