We are looking for a responsible and result-oriented Recovery Agent to manage pending fee collections from students and customers. The candidate will be responsible for following up on outstanding payments, resolving payment-related queries, and ensuring timely fee recovery through skilled communication.

Key Responsibilities
Follow up with students and parents regarding pending course fees and outstanding payments.
Make outbound calls, send WhatsApp messages and emails for payment reminders.
Maintain records of pending payments, collection status and follow-up activities.
Coordinate with the accounts and admission teams to resolve payment-related issues.
Convince students to explicit outstanding dues through effective communication and negotiation.
Achieve monthly fee recovery and collection targets.
Handle payment disputes and queries professionally.
Prepare daily and weekly recovery reports.

Eligibility Criteria
Graduate in any discipline (preferred).
1–3 years of experience in recovery, telecalling,



fee collection or customer relationship management.
Experience in the education or coaching industry will be an advantage.
Positive communication and negotiation skills.
Basic knowledge of MS Excel and CRM tools.
Ability to handle payment follow-ups professionally.

Required Skills
Strong communication and persuasion skills.
Target-oriented approach.
Patience and problem-solving ability.
Professional telephone etiquette.
Follow-up and relationship management skills.

Salary

As per industry standards and candidate experience. 12k to 16k

Send resume on whatsapp +91-XXXXXXXXXX

Apply Now

Interested candidates can share their updated CV along with their relevant work experience.

Pay: ₹12,000.00 - ₹16,000.00 per month

Application Question(s):
Do you have experience of Recovery?

Work Location: In person

📌 Recovery Agent Delhi
🏢 Argasia Education Private
📍 Delhi