Trade Finance Executive

Client: Bank
Hiring Through: CA Firm
Job Location: Sion, Mumbai
Work Location Reference: Sion

Job Responsibilities
Handle customer queries related to Trade Finance, IDPMS (Import Data Processing and Monitoring System), and EDPMS (Export Data Processing and Monitoring System).
Communicate with bank customers over calls and provide assistance regarding trade finance-related processes and documentation.
Resolve customer queries related to import and export transactions, pending entries, documentation, and compliance requirements.
Coordinate with the bank's internal teams to ensure timely resolution of customer issues.
Follow up with customers for pending documents or information, wherever required.
Maintain proper records of customer interactions, queries, and resolutions.
Ensure qualified communication and a high standard of customer service.

Candidate Requirements
Qualification:



B.Com, qualification.
Experience: Freshers with relevant knowledge and experienced candidates may apply.
Basic understanding of Trade Finance, IDPMS, and EDPMS will be preferred.
Positive verbal communication skills and customer-handling abilities.
Basic knowledge of banking operations, import-export transactions, and financial documentation.
Valuable coordination, problem-solving, and follow-up skills.

Important Job Highlights
No Sales Targets
No Field Sales
Customer service and query resolution role.
Banking operations and trade finance exposure.

Interested candidates can apply with their updated resumes.

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

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