Job Summary

Language-
Ability to display positive control on grammar.
Fluency and Coherence.
Interactive communication
Pronunciation and accent
Lexical Resource

Operational Evaluation –

Knowledge about the customer service industry and skills required
Logical thinking
Work Ethics
Displays good thought process and planned approach towards work
Strong team player
Should be able to handle pressure and stress in times of need

Key Responsibilities

Language-
Ability to display valuable control on grammar.
Fluency and Coherence.
Interactive communication
Pronunciation and accent
Lexical Resource

Operational Evaluation –

Knowledge about the customer service industry and skills required
Logical thinking
Work Ethics
Displays good thought process and planned approach towards work
Strong team player
Should be able to handle pressure and stress in times of need

Skill Requirements

Language-
Ability to display valuable control on grammar.
Fluency and Coherence.
Interactive communication




Pronunciation and accent
Lexical Resource

Operational Evaluation –

Knowledge about the customer service industry and skills required
Logical thinking
Work Ethics
Displays good thought process and planned approach towards work
Strong team player
Should be able to handle pressure and stress in times of need

Must Have Skill

Customer Service Support

Good to Have Skill

Other Requirements

Language-
Ability to display good control on grammar.
Fluency and Coherence.
Interactive communication
Pronunciation and accent
Lexical Resource

Operational Evaluation –

Knowledge about the customer service industry and skills required
Logical thinking
Work Ethics
Displays good thought process and planned approach towards work
Strong team player
Should be able to handle pressure and stress in times of need

📌 Process Associate Voice Lucknow (India)
🏢 HCLTech
📍 India