The Front Office Associate is responsible for providing a warm welcome to guests, handling check-in and check-out procedures, managing reservations and guest inquiries, and ensuring a smooth and pleasant guest experience. The associate serves as the first point of contact for guests and maintains the hotel’s service standards, professionalism, and hospitality at all times.
Qualifications and Requirements
Minimum qualification: 10+2 or a diploma/degree in Hotel Management or Hospitality.
Previous experience in a hotel front office is preferred; freshers may be considered.
Basic computer skills and familiarity with hotel PMS software are an advantage.
Good verbal and written communication skills.
Solid customer service and problem-solving abilities.
Skilled grooming, a pleasant personality, and a service-oriented approach.
Ability to work in shifts, including weekends and public holidays.
Pay: ₹16,500.00 - ₹20,000.00 per month
Perks:
Flexible schedule
Food provided
Leave encashment
Paid time off
Provident Fund
Work Location: In person
📌 Front Office Associate Saket
🏢 Svelte Delhi, a member of Radisson Individuals
📍 Saket
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