10 Nov
|
Infogird Informatics
|
Sambhajinagar
10 Nov
Infogird Informatics
Sambhajinagar
Job Responsibility:
Provide first-level technical support to customers.
Analyse application issues and reproduce reported problems.
Troubleshoot software, user-access and configuration issues.
Create and maintain support tickets.
Coordinate with Development and Product teams for technical issues.
Maintain issue-resolution documentation and knowledge base.
Follow defined SLA and escalation processes
Preferred Background
BCA, MCA, B.E./B.Tech, B.Sc. Computer Science/IT or equivalent.
Basic knowledge of SQL, databases, networking and web applications.
Valuable troubleshooting and logical-thinking skills.
Solid written and verbal communication.
Ability to work in a customer-facing workplace.
Pay: ₹5,000.00 - ₹10,000.00 per month
Work Location: In person
📌 Technical Support Intern Chhatrapati Sambhajinagar
🏢 Infogird Informatics
📍 Sambhajinagar