Key Responsibilities :
Lead Management & Conversion: Handle incoming phone calls, web leads, emails, and walk-in inquiries promptly, and conduct outbound follow-up calls and messages to convert prospects into admissions.
Counseling & Guidance: Educate students and parents on programs, eligibility criteria, career scopes, fee structures, scholarship schemes, and refund policies.
Campus Visits & Tours: Coordinate and lead campus tours, online counseling sessions, or virtual information meetings for prospective families.
Application Processing: Assist candidates with filling out application forms, review submitted academic credentials, and verify required documents (such as mark sheets, transfer certificates, and ID proofs).
Interviews & Testing:
Schedule entrance examinations, panel interactions, or faculty interviews, and communicate results to families.
CRM & Data Maintenance: Log all student interactions, track pipeline status daily/weekly in the CRM or ERP system, and generate enrollment conversion reports.
Cross-Functional Coordination: Work closely with the accounts, academics, and marketing teams regarding fee receipts, scholarship approvals, and seat confirmations
Pay: ₹400,000.00 - ₹500,000.00 per year
Perks:
Provident Fund
Work Location: In person
📌 Student Counsellor Palghar (India)
🏢 O3Hire
📍 India