10 Nov
|
BlueQube BPO Solutions
|
Tiruppur
10 Nov
BlueQube BPO Solutions
Tiruppur
A telecaller contacts prospective or existing customers by phone to promote products, generate leads, or resolve support inquiries.
Key Responsibilities:
Make Outbound Calls: Reach out to potential clients using provided databases or lead lists.
Handle Inbound Queries: Answer incoming customer calls, address questions, and provide product details.
Pitch and Promote: Follow scripts while adapting to client responses to explain services or products.
Nurture Leads: Conduct scheduled follow-up calls and qualify prospects for the sales team.
Update Records: Log call outcomes, customer feedback, and contact details in a CRM or spreadsheet.
Meet Targets: Achieve daily and monthly goals for call volume, talk time, or conversions.
Core Requirements & SkillsCommunication:
Explicit, polite verbal communication and active listening skills.
Resilience: Ability to handle rejection professionally and stay positive.
Computer Literacy: Basic proficiency in MS Excel and CRM software.
Pay: ₹15,000.00 - ₹18,000.00 per month
Perks:
Cell phone reimbursement
Provident Fund
Education:
Bachelor's (Preferred)
Experience:
Telecaller: 2 years (Preferred)
Positive Communication: 2 years (Preferred)
Basic Computer knowledge: 2 years (Preferred)
Work Location: In person
📌 Tele Caller Executive Tiruppur
🏢 BlueQube BPO Solutions
📍 Tiruppur