Job Description-Control Tower Executive
About Vutto
Vutto is a full-stack, phygital platform for used two-wheelers in India, offering certified online listings, offline retail experiences, in-house refurbishment, warranty support, and end-to-end documentation.
Job Summary
We are looking for a proactive and detail-oriented Control Tower Executive to manage and coordinate inspection engineers and monitor day-to-day inspection operations. The candidate will be responsible for allocating inspections, tracking engineer productivity, monitoring inspection status, maintaining reports, and ensuring timely completion of inspections.
Key Responsibilities
Coordinate and allocate inspection tasks to inspection engineers based on daily requirements.
Monitor the daily activities, productivity, and performance of inspection engineers.
Track inspection assignments, pending cases, completed inspections, and delays.
Follow up with inspection engineers to ensure timely completion and submission of inspection reports.
Maintain daily trackers, dashboards, and MIS reports using MS Excel.
Identify operational bottlenecks and coordinate with relevant teams for timely resolution.
Ensure inspection data and reports are accurate and updated in the system.
Track key performance indicators (KPIs)
and share regular performance updates with management.
Handle escalations related to inspection delays, engineer availability, and pending assignments.
Ensure smooth coordination between inspection engineers and internal teams.
Required Skills & Qualifications
Graduate in any discipline.
Prior experience in operations coordination, team coordination, or field operations is preferred.
Solid knowledge of MS Excel and data reporting.
Positive communication and follow-up skills.
Strong problem-solving, organizational, and multitasking abilities.
Ability to manage multiple inspection assignments and meet deadlines.
Key Performance Indicators (KPIs)
Number of inspections completed per day.
Inspection turnaround time (TAT).
Inspection engineer productivity and utilization.
Pending inspections and delay resolution.
Accuracy and timely submission of inspection reports.
Adherence to inspection schedules and operational processes.
WHY JOIN US?
Competitive pay
Exciting opportunity to be part of high paced start-up.
Great work culture.
Health benefits
Pay: ₹17,000.00 - ₹20,000.00 per month
Advantages:
Health insurance
Provident Fund
Work Location: In person
📌 Control Tower Executive Gurugram (India)
🏢 Vutto
📍 India