We are looking customer support associate- for international process.

Job Responsibilities
Handle international customer queries through email, chat, and calls.
Provide prompt and professional solutions to customer concerns.
Manage complaints, follow-ups, and escalations.
Coordinate with internal teams for timely issue resolution.
Maintain customer interaction records and ensure customer satisfaction.
Meet defined customer support KPIs and service standards.

Required Skills
Excellent verbal and written English communication.
Solid customer handling and problem-solving skills.
Positive email writing and interpersonal skills.
Basic knowledge of MS Office and CRM tools.
Ability to multitask and work in rotational shifts.




Prior experience in international customer support/BPO will be preferred

Eligibility : Mins 12th pass with 6 months international work experience can apply.

Shift: Rotational shift.
Salary: up to 32000 CTC
Working days: 5.5 days
Cab- Available in Night.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹32,000.00 per month

Benefits:
Adaptable schedule
Provident Fund

Education:
Higher Secondary(12th Pass) (Required)

Language:
English (Required)

Work Location: In person

📌 International Customer Service Advisor Mapang Yongcuo (India)
🏢 Skycom Jobs
📍 India