Job Summary:
We are looking for Punjabi speaking Customer Support Executive to handle customer queries, provide timely resolutions, and ensure a high level of customer satisfaction. The candidate should have good communication skills and the ability to work in a fast-paced workplace.
Key Responsibilities:
Handle customer inquiries via calls.
Resolve customer complaints in a timely and qualified manner
Maintain records of customer interactions and transactions
Escalate complex issues to the concerned team when required
Follow company policies and service standards