Key Roles & Responsibilities

Front Desk & Patient Care
Greet patients and visitors in a friendly and qualified manner. Answer phone calls, emails, and inquiries promptly.
Register recent patients and update existing patient records.
Explain clinic procedures, services, and basic billing information.
Maintain patient confidentiality at all times.

Appointment & Scheduling
Schedule, confirm, reschedule, and cancel patient appointments.
Send appointment reminders via phone, SMS, or email.

Administrative Duties
Maintain accurate patient files and medical records.
Process payments, issue receipts, and manage basic billing.
Handle insurance claims, referrals, and documentation (if applicable).
Maintain daily attendance and appointment logs.
Generate memos,



emails and reports when appropriate
Maintain office supplies by checking inventory and order items
Answer phone calls, greet visitors, and sort incoming or outgoing mail.

· Manage calendars, book appointments, and coordinate team meetings or events.

Clinic Coordination
Communicate patient needs and updates to physiotherapists.
Assist with managing patient flow and waiting areas.
Ensure the reception area is clean, organized, and welcoming.

Pay: ₹5,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Receptionist Mumbai
🏢 Orthocare Physiotherapy Centre
📍 Mumbai