We are looking for a confident and energetic Telecaller to generate leads and set appointments for our IT services. The role involves contacting potential clients, explaining our services, and converting prospects into qualified leads for the sales team.

Key Responsibilities
Make outbound calls to potential clients from provided leads/database
Introduce company IT services (software development, digital marketing, cloud services, etc.)
Identify customer needs and qualify leads
Schedule appointments and demos for the sales team
Follow up with prospects via calls, email, or WhatsApp
Maintain accurate records of calls and leads in CRM
Achieve daily/weekly/monthly call and lead generation targets
Build and maintain positive customer relationships




Handle basic customer queries and objections professionally

Required Skills & Qualifications
Any Graduate / Diploma (Freshers can apply)
0–2 years of experience in telecalling, telesales, or customer support
Valuable communication skills in Malayalam & English (additional languages are a plus)
Basic computer and CRM knowledge
Robust persuasion and negotiation skills
Ability to handle rejection and remain motivated
Target-oriented and self-driven

Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:
Cell phone reimbursement
Commuter assistance

Work Location: Remote

📌 Cro Customer Relationship Officer Kerala
🏢 Neptware IT Solutions
📍 Kerala