10 Nov
|
Comfort Holidays
|
India
10 Nov
Comfort Holidays
India
Company Description Comfort Holidays Pvt Ltd is a travel services company based in Bengaluru, offering customized travel solutions to individual and corporate clients. The company focuses on providing reliable, efficient, and cost-effective travel planning, including transportation, accommodation, and holiday packages. Team members work closely with customers to tailor itineraries that match their preferences and budgets. Comfort Holidays values professional service, attention to detail, and a customer-first approach, creating an setting where travel specialists can grow their skills and contribute to memorable travel experiences.
Role Description This is a full time, on-site Travel Agent role based in Bengaluru. The Travel Agent will handle day-to-day travel arrangements, including booking flights, hotels, and car rentals, and creating tailored itineraries for domestic and international travel. Responsibilities include managing reservations systems, responding to customer inquiries, providing destination and pricing information, and ensuring all bookings are accurate and within customer budgets. The role involves coordinating with vendors and partners, processing payments, resolving booking issues, and maintaining up-to-date knowledge of travel regulations,
offers, and promotions. The Travel Agent will also support sales activities by recommending suitable packages, cross-selling services, and maintaining robust, professional customer relationships.
Qualifications
Strong skills in Reservations and Travel Arrangements, including booking flights, hotels, and tour packages.
Customer Service experience, with the ability to handle inquiries, resolve issues, and provide clear, courteous assistance.
Knowledge of Car Rental services and coordination of ground transportation for clients.
Sales skills, including upselling and cross-selling travel products and packages.
Familiarity with travel booking platforms, GDS or online reservation systems, and basic MS Office tools.
Excellent written and verbal communication skills in English; additional local or international languages are an advantage.
Strong attention to detail, organizational skills, and ability to manage multiple bookings and deadlines.
Prior experience in a travel agency or travel operations role is preferred; a diploma or degree in Travel, Tourism, Hospitality, or a related field is beneficial.
📌 Travel Agent Bengaluru (India)
🏢 Comfort Holidays
📍 India