Role & responsibilities
Portfolio & Target Management
Regional Target Ownership: Drive monthly, quarterly, and bucket-wise collection targets across the region.
Flow & Delinquency Control: Monitor roll-forward rates, control late payments, and reduce non-starters or early-mortality accounts.
Cost & Expense Optimization: Track and manage the cost of collections relative to total recoveries to maintain regional profitability and return on assets (ROA).
Team Leadership & Agency Oversight
Hierarchy Management: Lead, mentor, and evaluate Area Collection Managers (ACMs) and Collection Officers.
Field Visits: Conduct regular market and field visits to audit operations, understand ground-level bottlenecks, and motivate field staff.
Data Analysis, MIS & Reporting
Performance Tracking: Build and analyze Management Information Systems (MIS) reports to track Daily Recovery Run-rate (DRR) vs. daily movement.
Leadership Reviews: Present regional portfolio health, recovery trends, and forecast metrics to senior management

📌 Regional Collection Manager Bihar Muzaffarpur
🏢 Aye Finance
📍 Muzaffarpur