Customer Inquiry & Quotation Management
Handle incoming ocean export inquiries and gather complete shipment details (FCL/LCL, commodity, weight, port pairs) from shippers.
Coordinate with internal pricing and procurement desks to check carrier rates and submit timely freight quotations to clients.
Booking & Shipment Coordination
Process booking requests with shipping lines or consolidators to secure space and vessel allocation.
Coordinate container placement, factory stuffing, or dock-stuffing schedules with the operations and CFS teams.
Track vessel cut-offs, SI (Shipping Instruction) cut-offs, VGM, AMS, and ISF filings
Proactive Client Communication & DSR Reporting
Send regular Daily/Weekly Shipment Reports (DSR) with updated Estimated Times of Arrival (ETA) and milestone tracking.
Notify customers promptly of roll-overs, weather/vessel delays, or schedule changes, offering practical alternatives

Pay: ₹292,000.00 - ₹969,000.00 per year

Work Location: In person

📌 Sr Executive Mumbai
🏢 Freigatrax Global India
📍 Mumbai