Customer Relationship Officer / Customer Relationship Executive

We are seeking a proactive and customer-focused qualified to manage end-to-end customer interactions for gold loans and other retail loan products, including sourcing, documentation, disbursement, and renewals. The role involves addressing customer queries related to repayments, interest, and account details while ensuring timely follow-ups and seamless coordination with internal teams to deliver a smooth and productive loan experience.

Requirements
Graduate
Experience working in financial institutions

Key Responsibilities
Handle customer interactions for gold loans and other retail loans, including sourcing, documentation, disbursement, and renewals
Address customer queries related to repayments, interest, and account details across loan products
Ensure timely follow-ups and coordinate with internal teams for smooth loan processing and service delivery

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📌 Customer Relationship Officer / Customer Relationship Executive Meenachil (India)
🏢 Supra Pacific Management Consultancy
📍 India