Job Purpose

To maintain good relationships with patients, visitors, doctors and the public, ensure patient satisfaction, and promote hospital services.
Key Responsibilities
Welcome patients and visitors and guide them to the appropriate departments.
Explain hospital facilities, treatments and available services.
Handle patient enquiries, feedback and complaints professionally.
Coordinate with doctors, nurses, billing and other departments.
Assist patients with appointments and follow-ups.
Support hospital marketing activities, health camps and promotional programmes.
Coordinate with patients and attendants to ensure patient satisfaction.
Collect patient feedback and report concerns to management.
Support patient admission and discharge coordination when required.
Maintain daily enquiry, feedback and follow-up records.
Promote hospital services and develop positive relationships with the local community.
Maintain patient confidentiality and professional behaviour.

Pay: ₹12,000.00 - ₹40,000.00 per month

Perks:
Versatile schedule
Provident Fund

Work Location: In person

📌 Public Relations Officer Ulundurpet
🏢 Mahalakshmi multi speciality hospital
📍 Ulundurpet