Job Description – Hospital Receptionist

Position: Hospital Receptionist

Industry: Healthcare / Hospital

Department: Front Office / Administration

Experience: 0–1 Year (Freshers with good communication skills may also apply) Languages Required: English, Hindi, and Telugu

Job Summary

We are looking for a professional, well-organised, and patient-friendly Hospital Receptionist to manage front-desk operations and provide excellent support to patients and visitors. The candidate should possess solid communication skills in English, Hindi, and Telugu, along with a polite and skilled approach to handling patients, doctors, and hospital staff.

Key Responsibilities
Welcome and greet patients, visitors, and attendants professionally.
Handle patient enquiries, phone calls, and appointment bookings.
Register new patients and maintain accurate patient records.
Coordinate appointments and consultations with doctors.
Guide patients regarding hospital departments, services, and consultation procedures.
Manage front-desk operations and ensure smooth patient flow.
Maintain patient files, billing records, and necessary documentation.
Coordinate with doctors, nurses, and administrative staff.




Handle patient concerns and direct complaints to the concerned department.
Maintain confidentiality of patient information and hospital records.
Ensure the reception area remains clean, organised, and welcoming.
Assist with basic administrative and clerical activities as required.

Required Skills & Qualifications
Minimum qualification: Intermediate / Graduate.
Must be fluent in English, Hindi, and Telugu.
Excellent verbal and written communication skills.
Professional personality with a polite and welcoming attitude.
Good interpersonal and customer-service skills.
Basic computer knowledge (MS Office, email, data entry).
Ability to multitask and handle patients patiently.
Robust organisational and time-management skills.
Ability to work effectively in a hospital environment.

Preferred Candidate Profile
Presentable, disciplined, and responsible.
Patient-friendly and empathetic.
Capable of handling difficult situations calmly.
Punctual and committed to assigned responsibilities.
Prior hospital or healthcare front-office experience will be an added advantage.

Work Location: In person

📌 Receptionist Visakhapatnam
🏢 MedVek
📍 Visakhapatnam