Company: Dolce Estetica
Location: Thiruvalla,Kerala
Position: Customer Relation Executive
Job Type: Full time
Experience: Freshers / Experienced candidates can apply
Salary: As per company standards

Job Summary

Dolce Estetica is looking for a friendly, confident, and customer-oriented Customer Relation Executive who is fluent in Kannada to join our team. The candidate will be responsible for communicating with customers, handling enquiries, explaining services, coordinating appointments, and ensuring excellent customer satisfaction.

Key Responsibilities
Handle customer enquiries through phone calls, WhatsApp, and other communication channels.
Communicate with Kannada-speaking customers and explain services clearly.
Provide information about aesthetic, beauty, and wellness treatments.




Coordinate appointments, consultations, and customer follow-ups.
Maintain valuable relationships with customers and ensure a positive experience.
Follow up with potential customers and assist them with service enquiries.
Coordinate with doctors and concerned departments regarding customer requirements.
Maintain customer records and update enquiry details.
Handle customer feedback and coordinate for issue resolution.

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks:
Flexible schedule
Health insurance
Paid sick time
Paid time off

Work Location: In person

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