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Job description
Experience: 2 to 6+ yrs
End Client: Bosch, Kormangala, Electronic City
Payroll: PradeepIT
Salary Range: 2 LAC to 6 LAC
Type Service: Full time
Open Position : 50

Job Purpose: The Desktop Support Technician is responsible for receiving, tracking, documenting, resolving, or escalating all internal or external customer-identified application and hardware issues

Technical Experience :
Incident management and usage of ticketing tools
Knowledge on O365,



MS OFFICE Suite, Active Directory, Hardware and Software related troubleshooting skills

Primary Responsibilities:
Desktop, Laptops, Workstations, Servers, MAC Books, Display Devices, Multi-function Printers, Zebra Printers, Plotters, IDE Clients.
Support for Installation of Windows OS, MacOS, iOS, Linux, and Ubuntu
Troubleshooting & Reinstallation
SMT, CMDB and EDMT tools update on regular basis with required data quality on all IT-Assets
Coordinate on the required repair with OEM / Suppliers / Vendors: HP, Lenovo, Microsoft, Toshiba, Fujitsu, Lexmark, Etc.
Hands-on Support on deployed Hardware for Bosch projects as per BD specifications
Virus scanning (Cameras/CD/DVD/USB Devices etc.,)
In addition to the hardware, there is ownership in level 1 & 2 application support on those machines.

📌 Hiring For&deskside Support Technician Bengaluru
🏢 Pradeepit
📍 Bengaluru