Job Summary

Should be Science/ Commerce Graduate, preferably, BE/B. Tech/MCA/MBA with minimum 5 years of in- scope experience and total 7 years experience in the field of Banking IT domain / support of related solutions

Qualifications
Mandatory Certificate (minimum one):
ITIL4 Qualified Certification
Prince-2
PMP Certified

Responsibilities
Supporting the following Finacle 10.x Application modules
Branch Operations
CASA, TD, Loans, Trade Finance and Locker
Alternate Delivery Channels
SWIFT
Clearing
Utility Payments
Financial Inclusion Related
Product Fatal error analysis
Review the Application logs
Monitoring Application Services and availability
Logging call with Service Providers internal or external and follow-up to closure
Track and escalate the call to DL / Service Providers, if the problem requires their assistance to resolve the call




Update assigned calls regularly
Executing the Application Maintenance activity as per defined checklist
Primary Testing for the fixes received from vendor in T&D;
Help bank in UAT for the fixes received from vendor
Follow change management process and raise CMAs for movement to production for fixes / releases received
Carry out DC-DR activity as and when scheduled
Maintain and publish Minutes of the meeting for all meetings with vendor and bank

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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