10 Nov
|
NoBroker
|
Hyderabad
10 Nov
NoBroker
Hyderabad
Role & responsibilities
Conduct calling and field visits to audit customer interactions and FRM activities.
Audit whether FRMs are providing correct and policy-compliant information to customers.
Verify customer communication, property/service details, pricing and commitments made by FRMs.
Identify gaps, discrepancies or policy violations and report them to the concerned teams.
Maintain audit reports, observations and follow-up actions.
Coordinate with internal teams to improve customer experience and process compliance.
Ensure adherence to company policies, processes and communication standards.
📌 Field Relationship Manager Field Work Hyderabad
🏢 NoBroker
📍 Hyderabad