Role & responsibilities

You are responsible for:
Accountable for all Operations under the span and ensure profitability.
Maintain the cost of operations as per budget in the region.
Promptly & effectively manage customer escalations along with the support team.
Always ensure SOP Adherence across the regions.
Ensure availability of adequate and trained manpower at Hub and Region as per manpower and business plan.
Proactively identify gaps in operations and support processes that impact operations and take preventive action.
Conduct Monthly Review Meeting (MRM) along with Area Managers and Support team across the regions.
Develop, mentor and motivate the team spread across locations to achieve higher goals.

Preferred candidate profile
B-tech or MBA (Preferred candidates from Tier I/II MBA institutes)
8+ years of experience in Courier/Supply Chain/Warehousing/Logistics Operations

Perks and perks

Bonus and ESOPs

📌 Regional Manager Noida
🏢 Flipkart
📍 Noida