Job Description: AR Caller US Healthcare

Company: Access Healthcare
Location: Noida, Uttar Pradesh
Process: US Healthcare – Accounts Receivable (AR) Calling
Working Days: 5 days a week
Shift: Night shift
Transport: Both-side cab facility

Job Summary

We are looking for an AR Caller to handle accounts receivable follow-up for US healthcare providers. The role involves contacting US insurance companies regarding unpaid, pending, denied, and underpaid medical claims to ensure timely reimbursement and improve collections.

Roles and Responsibilities
Make outbound calls to US insurance companies to follow up on outstanding medical claims.
Check claim status, payment status, and denial reasons.
Work on AR aging buckets, including 30, 60, 90, and 120+ days.




Investigate rejected, denied, and underpaid claims.
Review EOBs (Explanation of Perks) and ERAs (Electronic Remittance Advice).
Identify issues related to eligibility, authorization, coding, modifiers, and timely filing.
Coordinate claim corrections, resubmissions, and appeals as per payer guidelines.
Follow up on claims pending beyond the expected processing time.
Maintain accurate call notes, payer reference numbers, and follow-up dates.
Meet daily productivity, quality, and collection targets.
Follow HIPAA guidelines and company policies.

📌 Accounts Receivable Caller Noida
🏢 Access Healthcare
📍 Noida