Job Title: Logistics Service Associate

Job Location: Talegaon, Pune

Position Summary

This position is responsible to deliver on the SCM Strategy in the geographical area covered by Maersk Area office. Deliver according to the financial and operational targets defined by some of the global customers of Maersk.

Job Responsibilities
Build solid and lasting relationship with the with all stakeholders within the customer's organization.
Ensure all customer issues and queries are attended to on priority with minimal escalations
Establish relationship-based customer service delivery
Work with the team to deliver top quartile results on customer experience and drive owner mindset for Business
Conversion of the customer demand forecast into capacity plan at a plant level
Work with overseas customer offices on shipment prioritization matrices as well as carrier allocation
Collaborating with the customer, their plants as well as other 3PLs (CHAs, transport operators, carriers) to ensure seamless logistics planning




Coordination of Exports and Import processes across transport models - Ocean, Air, LCL - from cargo readiness booking to BL release stage
Coordination of material/container pick up with the transport provider, CHA for customs clearance, etc.
Coordinate with the in-plant teams (packaging MHE) to ensure packaging is export-worthy as well as MHE is/are available on time to ensure loading of product into container/outbound vehicle
Preparation of export-related documents such as CI, PL, SI, BL as well as document pouches and pre-alerts to destinations
Obtain exceptional cost approvals from the plant team as may be needed
Maintain DSRs other reports

Education
Bachelor;s degree or equivalent in business or related field

Experience
SCM background with proper understanding of international supply chains
Minimum 5 years of work Experience from operational roles in Logistic industry

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