Noida, Uttar Pradesh

Job Summary

HCL Job Level

E0.1

Function/Domain

Accounts Payable / Procure to Pay function

Role Location

Noida

Positions

Process Associate

Experience

0 - 1 years

Job Profile

Be responsible for Amazon connect calls, Troubleshooting, Customer queries

Strict adherence to Activities TAT, Accuracy, KPIs and other SLAs

Required Profile/ Experience

Excellent communication skills (written & verbal)

Problem-solving and customer service mindset

Ability to handle high-volume transactions and queries

Education Requirement

Accounting Graduate

Shift

US shift

Key Responsibilities
Accurately Enter, Update, And Manage Data In Various Systems And Databases.




Troubleshooting Problems, Providing Solutions, And Escalating Issues To Higher Levels Of Support When Necessary
Monitor And Ensure The Quality And High Accuracy Of Processed Data And Customer Interactions.
Identify Inefficiencies And Suggest Improvements To Enhance Operational Workflows.
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📌 Process Associate Noida (India)
🏢 HCLTech
📍 India