Has responsibility for handling daily documentation tasks in line with the Client/Process IOPs and ensures quality of service is maintained at all times. May support peers with technical or process related challenges during process execution.
Responsibilities
Has accountability for preparation of export/import documentation and submission of the same timely and accurately to stakeholders.
Adheres to IOPs and deviations to be checked prior with stakeholders.
Focuses on data quality to ensure SLAs are met.
Up-to-date understanding/training of Process and IOPs to create documentation.
May perform root cause analyses in the event of escalations.
May train current hires on the process(es).
📌 Documentation Specialist Icm,crvr & Av Pune
🏢 A.P. Moller - Maersk
📍 Pune
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