Who are we?

CoPlay (powered by Hudle) is a community first brand that operates 40+ premium sports facilities across the country. We want to build the biggest and the most loved sports community brand and aim to build and operate 250+ sports clubs across the country over the next few years.

About the Role?

Receptionist / Front Desk Executive will be a energetic and people-oriented to manage the front desk operations at one of our key venue.

This role goes beyond traditional reception duties, you will be the face of the venue , responsible for creating a welcoming setting, engaging with customers, and contributing to increasing on-ground footfall and overall experience .

Key Responsibilities
Serve as the first point of contact for all visitors and customers at the venue
Ensure a professional, warm, and engaging front desk experience :
Actively interact with walk-in customers , understand their requirements, and assist accordingly
Contribute to driving footfall and repeat visits through robust interpersonal engagement
Manage bookings, inquiries, and customer coordination at the front desk
Maintain smooth day-to-day front desk operations in coordination with internal teams




Take initiative to enhance customer experience at the venue
Ensure the front desk and reception area are well-maintained and presentable
Solid communication and interpersonal skills (English & Hindi Mandatory) :
Confident, extroverted personality with the ability to engage easily with people
A proactive and self-driven approach to work
High level of ownership and accountability :
Customer-first mindset with a focus on experience and relationship building :
Comfortable working in a fast-paced, on-ground setting :
Prior experience in front desk / hospitality / customer-facing roles is an advantage

What We Offer
Opportunity to be part of a high-energy, customer-first setting :
Exposure to on-ground operations and customer engagement :
Performance-driven culture with growth opportunities

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits :
Health insurance
Paid sick time
Paid time off
Provident Fund

Experience :
Hospitality management: 1 year (required)

Location :
Gurugram, Haryana (Gurugram) (required)

Work Location: In person

📌 Receptionist / Front Desk Executive Gurugram
🏢 CoPlay (Hsquare Sports
📍 Gurugram