10 Nov
|
IVS Solution private
|
Chandigarh
10 Nov
IVS Solution private
Chandigarh
Tellesales Executive to join our growing team.
The role involves handling inbound and outbound calls, understanding customer moving requirements, and converting enquiries into confirmed bookings while delivering excellent customer service.
Key Responsibilities :
Handle inbound customer calls and online enquiries professionally
Make outbound follow-up calls to convert leads into bookings
Understand customer needs and provide accurate moving and packing quotes
Explain services clearly (local, interstate moves, packing, storage, special items)
Maintain customer records and update CRM systems
Coordinate with operations team for scheduling jobs
Resolve customer queries and ensure high customer satisfaction
Meet daily and monthly sales targets
Skills & Requirements :
Solid communication skills in English :
Previous tele sales or customer service experience (preferred)
Ability to build rapport and close sales over the phone
Basic computer and CRM knowledge
Qualified, polite, and confident phone manner
Understanding of Australian customer service standards
What We Offer :
Competitive salary(15-25k)+ performance-based incentives
Training on moving & packing services
Supportive and friendly work setting
Opportunity for career growth within the company
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Telesales Executive Chandigarh
🏢 IVS Solution private
📍 Chandigarh