Job Summary : Key Responsibilities :
Handle domestic and international flight reservations, bookings, reissues, cancellations, and refunds.
Use Amadeus, Galileo, and Sabre to issue and manage airline tickets.
Assist customers with travel itineraries, fare quotations, and route planning.
Ensure compliance with airline policies, visa requirements, and travel regulations.
Coordinate with airlines and travel partners to resolve booking-related issues.
Maintain accurate booking records and customer information.
Provide exceptional customer service and timely travel support.
Monitor schedule changes and communicate updates to clients.
Requirements :
Bachelor's Degree or Diploma in Travel & Tourism or a related field.
Minimum 1 year of experience in airline ticketing and reservations.
Hands-on experience with Amadeus, Galileo, and Sabre GDS systems.
Knowledge of international fare construction and airline ticketing procedures.
Robust communication and customer service skills.
Ability to work under pressure and manage multiple bookings simultaneously.
Preferred Skills :
IATA/UFTAA certification (preferred but not mandatory).
Experience handling corporate and leisure travel bookings.
Knowledge of visa requirements and travel insurance services.
Experience : 1+ Year Industry : Travel & Tourism / Travel Agency / Airline Services Employment Type : Full-Time
Pay: ₹25,000.00 - ₹75,000.00 per month
Perks :
Cell phone reimbursement
Commuter assistance
Versatile schedule
Food provided
Paid sick time
Paid time off
Provident Fund