Department: Creator Success

Experience Required: Relevant experience in customer support, community management,

or creator relations

Location: In-office | Full-time

Salary Range: 20-25K Monthly CTC

Openings: 2

Role Overview

As part of the Creator Success team, you'll be the primary point of contact for creators on

the platform. Your mission is to onboard, support, and empower creators to maximize their

earnings and engagement on Fancall.

Key Responsibilities
Onboard current creators and guide them through the platform
Build and maintain strong, long-term relationships with creators
Help creators improve their earnings and engagement metrics
Track creator performance and provide regular feedback and support
Solve day-to-day issues and act as a trusted advisor to creators
Identify opportunities to enhance the creator experience
Experience: Background in customer support, community management, or

creator/talent management
People-oriented:



Genuinely enjoys working with people and solving their problems
Strong communicator: Clear, empathetic, and responsive
Organized: Ability to manage multiple relationships and track performance efficiently
Proactive: Takes initiative to follow up and support creators consistently
Team player: Comfortable working in a fast-paced, in-office setting
Growth mindset: Eager to learn and help others grow
High energy: Brings positivity and enthusiasm to the role

What We Offer
Real ownership and impact within a growing creator ecosystem
Direct influence on creator success and platform growth
Opportunity to build meaningful relationships in the creator economy
Collaborative, energetic work setting

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Support Representative Bodakdev (India)
🏢 Fancall Private
📍 India