Job Summary

Key Responsibilities
Provide accurate information about Remark HR services and solutions
Resolve customer complaints in a timely and professional manner
Maintain records of customer interactions and transactions
Coordinate with internal teams to ensure quick issue resolution
Follow up with customers to ensure satisfaction and closure of issues
Assist in onboarding recent clients and providing basic product training
Meet daily/weekly performance targets (response time, resolution rate, etc.)

Required Skills & Qualifications
Bachelor’s degree in any field
Good verbal and written communication skills
Solid problem-solving and interpersonal skills
Ability to handle pressure and manage multiple tasks
Customer-centric attitude

Preferred Skills
Experience in HR software / SaaS-based products
Prior experience in customer support or call center roles
Knowledge of CRM tools (Zoho, Salesforce, Freshdesk, etc.)

Pay: ₹10,452.78 - ₹22,000.00 per month

Advantages :
Provident Fund

Work Location: In person

📌 Customer Support Executive Cse Indore (India)
🏢 Visko Group
📍 India